Unfortunately the UK has now left the European Union. The changes to the skincare industry are multiple. In order to continue selling to EU countries we need to pay a large yearly administration fee which right now is more than our EU sales. Our customers in the EU will also have to pay the import taxes + handling fees upon receipt of their orders, up to 25% on top of the order total.
In light of these changes we’ve made the tough decision to temporarily suspend shipping orders to EU countries, including Northern Ireland which is currently classed as an EU country for exporting.
To all of our European customers, I am very sorry about this, and I hope we can get back to shipping to you soon. In the meantime thank you for your orders over the years.
With best wishes, Pascale