FREE UK shipping over £20, and £12 for the rest of the world.

Average transit times: UK 3 working days from dispatch – rest of world 6-10 working days (estimated). 

By Purchasing goods from Blue Labelle you agree to our general terms and conditions. Click HERE for full Terms and Conditions.

All goods must be paid for before the consignment leaves us.

Delivery charges are as follows:

UK:

Free Standard Delivery on orders over £20
£3.95 for orders under £20, or for faster 1st class shipping over £20.

International:

We are very sorry but because of Brexit changes we are currently not taking orders to EU countries – this is due to VAT changes and administrative fees that will now be incurred due to the UK leaving the EU.

Rest of World £12 (apologies we have had to increase this due to cost increases by Royal Mail.)

Please note:

  • We reserve the right to change or amend our postage costs.
  • Unless the Seller informs you differently the majority of orders will be dispatched within 4 working days. Due to Blue Labelle skincare being made in small batches or to order, some orders may take longer than this to be made and dispatched.
  • Orders placed at the weekend will be processed on Mondays or in the case of bank holidays, the next working day.
  •  Any date of delivery given by the Seller or his Agent shall be deemed to be an estimate only.

RETURNS AND CANCELLATIONS

  • You may cancel your order before it is dispatched.
  • Goods not required must be returned within 30 days of receipt, in original UNOPENED packaging and so are suitable for resale. The Seller will not pay for return postage costs for unwanted goods. Confirmation of return must be given in writing via email at info@bluelabelle.co.uk within 7 days of receipt, and a refund will be processed once the Seller has received the blend.
  • For damaged or incorrect goods the Seller must be notified within 7 days of receipt, with photos of damage if relevant. A refund or replacement will be provided, and return postage will be reimbursed if applicable.

Blue Labelle
info@bluelabelle.co.uk
7 Pier Street Ventnor Isle of Wight PO38 1ST

Please call 01983 717212 if you have any questions or queries.