BY ORDERING FROM OUR WEBSITE YOU CONFIRM THAT YOU ACCEPT OUR TERMS & CONDITIONS, thank you.
- “The Seller” Blue Labelle
- “The Buyer” any person or persons, company, wholesale or retail shop or outlet, or agent of the Buyer entering into contract with the Seller for the supple of the Sellers goods.
- “Goods” any goods agreed to be sold by the Seller to the Buyer.
- Any descriptions and illustrations contained on this website or any other literature of the Seller, are representative of the goods described therein.
CONDITIONS OF SALE
Unless otherwise specifically agreed in writing by the Seller, the following Terms & Conditions of sales shall govern every sale of goods made by the Seller to any Buyer.
USING BLUE LABELLE NATURAL PRODUCTS
Goods supplied by the Seller contain natural ingredients which may cause a reaction if you are allergic- Buyers should ensure they are not allergic to any of the ingredients contained. If you have particularly sensitive skin you may wish to perform a skin patch test on a suitable part of your body. If pregnant or planning a pregnancy seek medical advice before purchasing. If you have a nut allergy please seek advice before purchasing, as nut oils are used in some blends and all blends are made in the same area. If you have any questions about any of the ingredients found in Blue Labelle skincare oils please do not hesitate to email email@example.com or call 01983 700878.
Blue Labelle pure organic essential oils should not be used undiluted on skin, read the bottle labels for more precautionary information.
As Blue Labelle skincare products contain no preservatives make sure they remain as uncontaminated as possible by ensuring the dispensers do not come into contact with the skin. Please ensure the blends are stored in a cool dry place and used appropriately, as no responsibility will be accepted by the Seller for damage or defect of goods from inappropriate storage or use.
All Blue Labelle Skincare products have passed Safety Assessments and conform to EU Cosmetics Directive 76/768/EEC and UK legislation. The organic essential oils are sold under General Product Safety Regulations.
All the prices shown are in Pound Sterling and don’t include postage. All prices are subject to alteration without notice and the actual prices charged shall be the Sellers prices ruling at the date of ordering, so this will not affect any orders already placed.
Due to the natural content of our products, there may be a slight variation to the product colour or scent, as well as to label design or specification.
TERMS OF PAYMENT
Unless otherwise stated, payment must accompany orders via a Paypal account OR debit / credit card details. If you do not have a Paypal account follow the prompt on the payment page to fill in your card details.
DISPATCH AND DELIVERY
Delivery charges are as follows.
UK 1st class post £2.95, standard shipping is free over £20.
Rest of World £8
- We reserve the right to change or amend our postage costs.
- Unless the Seller informs you differently the majority of orders will be dispatched within 2 working days. Due to Blue Labelle skincare being made in small batches or to order, some orders may take up to 4 working days to be made and dispatched.
- Orders placed at the weekend will be processed on Mondays or in the case of bank holidays, the next working day.
- Any date of delivery given by the Seller or his Agent shall be deemed to be an estimate only.
- Any date of delivery given by the Seller or his Agent shall be deemed to be an estimate only.
You will be contacted if any product is unavailable and a suitable substitution will be offered.
RETURNS AND CANCELLATIONS
You may cancel your order before it is dispatched.
Goods not required must be returned within 30 days of receipt, in original UNOPENED packaging and so are suitable for resale. The Seller will not pay for return postage costs for unwanted goods. Confirmation of return must be given in writing via email at firstname.lastname@example.org within 7 days of receipt, and a refund will be processed once the Seller has received the blend.
For damaged or incorrect goods the Seller must be notified within 7 days of receipt, with photos of damage if relevant. A refund or replacement will be provided, and return postage will be reimbursed if applicable.
Your privacy is of upmost importance to us. We will never disclose any of your personal details to anyone, ever.
> BUY NOW – PAY LATER!
These Pay later terms apply between you (who are at least 18 years old) and this store where you purchase your goods, tickets, or services when you choose Pay later as your payment method.
When you choose Pay later, we offer you the possibility to pay on a due date 30 days from the shipment of the goods or tickets/availability date of the services or digital content. We assign our claim for payment due on your purchase to Klarna Bank AB (“Klarna”). Klarna will send you a payment instruction to pay directly to Klarna. For contact details and further information about Klarna, go to: klarna.co.uk.
PAY ONLY AFTER YOU HAVE RECEIVED YOUR ORDER!
Klarna offers consumers Buyer Protection which means for example that you as a consumer do not have to pay for the ordered goods until you have received them, and that Klarna will assist you with problems related to your purchase.
For more information and instructions please go to: https://www.klarna.com/uk/buyer-protection-description/.
COSTS AND FAILURE TO PAY
We charge an invoice fee of 0 (£) per purchase. It is important that you complete your payment for your purchase no later than on the communicated due date. If you fail to pay on time, you will be in default, and may be unable to use Klarna’s services in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf.
CREDIT CHECK AND HANDLING OF YOUR PERSONAL DATA BY KLARNA
If you choose Pay later, Klarna will assess your creditworthiness. We may carry out a limited credit search on you at a credit reference agency. This search will not affect your credit score or your chances of obtaining a credit in future.Klarna processes your personal data in order to carry out our obligations in this agreement and for the additional purposes set out in our Privacy Notice. The Privacy Notice is available here, and on our website, and by using Klarna’s services you confirm that you have read this Notice. We process your personal data for example to identify you and perform customer analysis, credit assessments, marketing, and business development. We may also transfer your data to selected partners (such as credit reference bureaus), which may be established outside of the EU/EEA. In the Privacy Notice there is more information about our data sharing, your rights in regards to your data, how you may contact us with questions, or submit a complaint to an authority.
> Klarna Pay later in 3 instalments
The following Terms apply between Klarna Bank AB (publ) (“Klarna”, “we” or “us”) and you who has made a purchase and want a smoooth payment experience. If you choose this payment option you agree to these Terms.
This is a payment option you can choose to part pay your purchases by dividing the cost into 3 equal payments without any interest, fees or charges using a credit or debit card. However, the issuer of your card may charge interest or other fees under the terms of your card agreement.
How do I Pay later in 3 instalments?
Provide your card details in order to complete your purchase. The first payment is taken from your card at the time the merchant confirms your order. The two remaining equal payments will also be taken from your card 30 and 60 days after the first payment is taken. We will tell you the due dates via electronic communication and they are viewable in the Klarna application.
You give us the authority to take the two remaining equal payments from your card on the due dates without any further notice to you. In the event the merchant does not charge for your entire order at the same time, we will create a different Pay later in 3 instalments order for each merchant charge. Each of these order parts will have its own due date depending on when the merchant confirms that part of your order. This situation may be common where a merchant does not ship all the items from your order at the same time.
You will maintain adequate credit balance on your card to allow for payments to be taken on the due dates. It is important you ensure enough funds are available to complete your payment on the due date. If you fail to make a payment you will be in default, and may be unable to use the service in the future. We may continue to attempt to collect overdue and currently due payments on subsequent due dates, or invoice you separately for the unpaid total.
What do I need to know?
You must be 18 years old.
The card is valid and issued to you.
It is at our discretion whether you can pay with this payment option. We may limit the types of cards we accept at our discretion. If a type of card is not accepted you will be notified before the purchase is completed. Most valid credit and debit cards that are not scheduled to expire in the near future are accepted. We do not accept prepaid cards. If we accept a card we will authorize the card for 1/3 of the order total at point of purchase. This amount will not be charged until the merchant confirms the order, but your card issuer may restrict your access to the authorized amount while pending.
We may carry out a limited credit search on you at a credit reference agency. This search will not affect your credit score or your chances of obtaining a credit in future. If we do not carry out a limited credit search we will validate your card and request authorisation from your card issuer. In this case there will be no entry shown on your credit file for these payments.
If we are not able to take the second instalment from your card on the due date we will provide you a courtesy seven-day slack period so that you can update your payment method or ensure enough funds are available on your selected card. If we are not able to take the second instalment during the slack period we will roll over the unpaid amount to the next and final instalment. If we are unable to take the outstanding amount on the third instalment we may invoice you the remaining amount or follow our debt collection procedures.
If your card is cancelled you will immediately pay us all the remaining payments when we ask you to. If your card details change between your initial purchase and final payment, you agree to notify Klarna of your updated card information. Klarna will provide you an online method to provide these updates. If you fail to provide updated information, you authorize Klarna to obtain the updated details from your card issuer, if available.
You authorize us to store your card details on our systems. We will use this information to authorize future payments under these Terms. Unless you opt out, we may also use this information to conveniently prefill your card details for future purchases. You may manage your cards and details online. In the event Klarna obtains updated card information from your card issuer, you agree that we may store this updated information on our system.
You can pay any remaining payments at any time and we will not charge you for doing so.
If you cancel your purchase we will cancel any remaining payments and pay back to your card any amounts we have taken. Any part returns or refunds credited to your purchase will reduce your outstanding balance, but do not count as payments. You will need to continue to make your previously disclosed payments at scheduled due dates until your balance is paid in full.
Our Use of Your Personal Data
Klarna processes your personal data in order to carry out our obligations in this agreement and for the additional purposes set out in our Privacy Notice. The Privacy Notice is available here, and on our website, and by using Klarna’s services you confirm that you have read this Notice. We process your personal data for example to identify you and perform customer analysis, credit assessments, marketing, and business development. We may also transfer your data to selected partners (such as credit reference bureaus), which may be established outside of the EU/EEA. In the Privacy Notice there is more information about our data sharing, your rights in regards to your data, how you may contact us with questions, or submit a complaint to an authority.
For any complaints against us, the information provided on our website apply. Complaints in relation to Klarna can also be submitted in writing or orally to Klarna’s dispute resolution department through the contact form on Klarna’s website at www.klarna.com, via https://www.klarna.com/customer-service/customer-service-mail-form or via postal mail with the keyword “Complaint” to Klarna’s registered address. If Klarna is unable to resolve a complaint, You may refer Your complaint to the Swedish National Board for Consumer Disputes (ARN) at Allmänna reklamationsnämnden, Post box 174, 101 23 Stockholm, Sweden. Klarna will participate in such proceedings and is obliged to do so under applicable law. Information on access requirements can be found on ARN’s website: http://www.arn.se. You can submit your dispute in any official language of the European Union via the ODR-platform provided by the European Commission. The dispute will then be forwarded to ARN. You can find the ODR platform here: https://ec.europa.eu/consumers/odr/.
Klarna Bank AB (publ) is incorporated under Swedish law and is registered with the Swedish Companies Registration Office. Its organisation number is 556737-0431. Klarna Bank AB (publ) is authorised to provide financial services by Finansinspektionen (the Swedish Financial Supervisory Authority).
For further information about Klarna, go to: https://www.klarna.com/uk/
Download this information.
Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, org nr: 556737-0431
If any provision of these Terms & Conditions is found to be wholly or partly invalid it shall be, to the extent of such invalidity, deemed severable and the remaining provisions shall continue in full force and effect.
7 Pier Street Ventnor, Isle of Wight PO38 1ST